Data protection policy

This Privacy Policy sets forth the policy which will be applied with respect to the processing of Personal Data in accordance with the General Data Protection Regulation (“GDPR”).

1. Types of Personal Data

In this Privacy Policy, “Personal Data” means any data relating to an identified or identifiable natural person. We may collect and process Personal Data such as name, age, telephone number, fax number, e-mail address, address, department name, IP address, and Cookie information.

2. Collection, use and disclosure of Personal Data

(1) Purposes of use of Personal Data

We may collect, process and provide your Personal Data in order to achieve the purposes set forth below:

・For sale of various writing instruments and other handled items;

・For repair and inspection of various writing instruments and other handled items;

・For providing after-sales service;

・For notification and public-relations activities for our products and services;

・For conducting questionnaire surveys on various kinds of work;

・For replying to inquiries or your requirements, such as material requests;

・For contacting on transactions;

・For performing contracts;

・For managing, analyzing or understanding interactions;

・For facilitating information access;

・For enhancing communications; and

・For conducting other business related to the above operations

(2) Legal Grounds for handling the Personal Data

We may handle the Personal Data based on the following legal grounds:

・To perform your instructions or fulfil the obligations under other contracts with you;

・Your consent expressly given to us to handle the Personal Data in such manner. You may withdraw the consent to this handling at any time; however, this will not affect the lawfulness of any handling activity carried out by us before such withdrawal of the consent.

・To comply with legal and regulatory obligations; and

・Legitimate interests or those of any third-party recipients of the Personal Data, provided that such interests are not overridden by your interests or fundamental rights and freedoms.

 (3) Additional processing

In the case of processing the Personal Data for purposes other than the foregoing, we will notify you in advance of such purposes of use and other matters as required by applicable laws.

(4) Necessity of providing Personal Data

The Personal Data that you are to provide is necessary in order for us to provide our services to you. Therefore, without the Personal Data, there may be cases where we will not be able to provide the services to you, in whole or in part.

(5) Retention period

We will retain your Personal Data as long as such data is necessary to provide the services to you, but we will promptly delete the same in the case such data is no longer needed.

(6) Transfer of Personal Data

We may provide your Personal Data to third parties such as our subsidiaries and affiliates, cloud vendors, outside contractors and professionals (including tax firms and law firms), etc., and your Personal Data will be processed by such third parties in order to carry out the purposes of use specified above.

The Personal Data may be transferred to entities in countries or jurisdictions outside the European Economic Area (“EEA”), such as Japan, if required for the purposes as described above. Please note that such countries or jurisdictions may not have the same data protection laws as the EEA and that they may not afford many of the rights conferred upon you in the EEA. We will ensure that any such international transfers are made subject to appropriate and suitable safeguards as required by the GDPR or other relevant laws. When doing so, we will comply with applicable data protection requirements and take appropriate safeguards to ensure the security and integrity of the Personal Data.

3. Data subject’s rights

You may make a request to us for access to, correction or deletion of, or restriction of processing of your Personal Data, and may make a request for data portability with regard to your Personal Data retained by us. When we receive a request based on the right specified above, we will conduct any necessary investigation without delay and provide you or a nominated third party with the Personal Data or respond to such rights without delay.

Please note that you may raise an objection to the data protection authorities having jurisdiction over us or the location of your domicile with regard to the processing of your Personal Data.

4. A minor’s consent (For Users)

Your guardian’s consent or permission must be obtained in the event that you are under the age of 16 and uses our service and consents to this Privacy Policy.

5. Inquiries

If you have any questions or concerns regarding this Privacy Policy or our processing of Personal Data, or any requests concerning the access to, rectification or erasure of, or restriction of processing of Personal Data, or with regard to data portability, please contact us at the following:

6. Revision of this Privacy Policy

We may change the contents of this Privacy Policy when necessary. We will announce the revised Privacy Policy on this website when a revision is made. Please make sure to regularly check the contents of this Privacy Policy.

After the policy is revised, you shall be deemed to have agreed to the revised policy when you use our services or view this Privacy Policy.

This privacy notice was published and last updated on 18.12.2018

Mitsubishi Pencil France S.A.

1. WHAT IS A COOKIE ?

A cookie is a small text file installed by a Website on your PC,

Telephone or other device which contains information relating to your visit to said website. Cookies are necessary to make your visit easier and more user-friendly and do not harm your computer.

2. WHY ARE COOKIES USED ON THE WEBSITE ?

When you connect to the website, MITSUBISHI PENCIL FRANCE S.A may install various cookies, subject to your agreement and choice of settings, notably to identify the country that you have selected during the term of validity of the cookie concerned.

The main aim of our cookies is to improve your browsing experience when you visit the website.

For example, cookies enable us to store your preferences (language, country, etc.) for the current and future visits.

The information contained in the cookies enables us to continue to improve the website using non-personal statistics relating to frequency and types of use, the adaptation of the website to users’ interest, faster searches, etc.

3. WHO USES THE INFORMATION STORED IN THE COOKIES ?

The information stored in the cookies on our website is processed exclusively by us with the exception of Google Analytics information which is used and processed by Google and ourselves for statistical purposes.

4. CAN THE USE OF COOKIES BE DEACTIVATED ?

Yes, cookies can be deactivated. However, if you select this option, you will no longer be able to access certain parts of our website and your browsing experience may be less efficient.

If you wish to restrict, block or delete the cookies no this website, you can do so by changing your browser settings. Even though the settings of each browser are different, cookies are often set in the «favourites» or «tools» menu. For further information on cookie settings in your browser, see the  browser’s «help» menu.

5. WHICH SPECIFIC COOKIES ARE USED ON THIS WEBSITE AND FOR WHAT PURPOSES ?

A table showing each of the cookies used by this website and their aims is presented below.

Browsing analysis cookies

These cookies obtain generic information on the users’ accessing of the Website (rather than its content) for statistical purposes.

Technical and customisation cookies

(for identification, browsing, customisation of the interface, favourites, etc.)

These cookies are used to identify the user during the browsing session, to prevent the user from having to go through the same authentication processes on the website, to speed up certain processes on the Website, to highlight the choices made during the session or subsequent accesses, to highlight the pages already visited, etc.